Privacy Policy RK789 –
Indonesian Member Data Protection

RK789 ("we", "Platform") is committed to protecting the privacy of every member and user who accesses our services. This Privacy Policy ("Policy") transparently explains how we collect, use, store, and protect your personal information when you use the rk789 platform.

This Policy applies to all services available on rk789 — including Slot Games, Casino, Live Casino, bingo, and all supporting features such as the bonus system, Withdrawal, and customer service. By registering and using the rk789 platform, you confirm that you have read and understood this Privacy Policy in full.

If you have questions about how we manage your personal data after reading this Policy, our support team is available 24 hours via the platform's live chat to provide the clarification you need.

Rk789 only collects data that is strictly necessary to deliver our services effectively, meet regulatory obligations, and protect the security of member accounts and funds. Below are the categories of data we collect:

All data collected by rk789 is used responsibly and solely for legitimate purposes. Below is how we use the information you provide:

• Account Management: Verify identity, create and manage member accounts, and process requests you submit.
• Transaction Processing: Process deposits, withdrawals, and bonus payments securely and efficiently in accordance with your chosen payment method.
• Platform Security: Detect and prevent fraud, unauthorized access, account misuse, and other illegal activities that could harm members or the platform.
• Regulatory Compliance: Fulfill legal obligations including KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures required by our licensing authority.
• Service Improvements: Analyze platform usage patterns in aggregate and anonymized form to continuously improve features, performance, and the overall user experience.
• Service Communications: Send important notifications regarding your account, transactions, and policy changes that directly affect you as a member.
• Relevant Offers: Send relevant promotional information and special offers based on your gaming preferences — only if you have given consent to receive marketing communications.

Rk789 does not sell, rent, or trade members' personal data to third parties for their commercial purposes. However, in operating the platform, we may need to share certain data with trusted partners under limited conditions:

• Payment Service Providers: Transaction data is shared with the payment providers you use (DANA, OVO, GoPay, banks, etc.) solely to process the transactions you have requested.
• Game Providers: Required game session information is shared with integrated game software providers to ensure games run as intended.
• Regulatory Authority: If required by law or a competent licensing authority, we will provide the requested data in accordance with applicable legal procedures.
• Technical Service Providers: Technology infrastructure partners (hosting, cybersecurity, analytics) bound by strict data confidentiality agreements with rk789.
• Fraud Prevention: Required information may be shared with institutions or verification systems to detect and prevent fraudulent activity or money laundering.

All third-party partners working with rk789 are bound by data processing agreements that require them to maintain the confidentiality and security of any information they receive from us.

Member data security is rk789's top priority. We implement multiple layers of technical and organizational protection to ensure your personal data is safeguarded against unauthorized access, alteration, disclosure, or unintended destruction.

• 256-bit SSL Encryption: All data transmissions between your device and rk789 servers are encrypted using the latest SSL/TLS standards, the same as those used by leading digital banks.
• Stored Data Encryption: Sensitive data stored in our databases, including financial information and identity documents, is encrypted using industry-standard encryption algorithms.
• Two-Factor Authentication (2FA): Members can enable an additional security layer in the form of two-step verification to protect access to their accounts.
• 24/7 Security Monitoring: Our cybersecurity team continuously monitors platform activity to detect and respond to potential security threats in real time.
• Regular Security Audits: The rk789 platform undergoes regular independent security audits to identify and address potential vulnerabilities before they can be exploited.
• Internal Access Control: Access to member data within rk789 is strictly restricted — only staff who genuinely require access to perform their duties are permitted, and every access is recorded in an audit log.

The rk789 platform uses cookies and similar tracking technologies to enhance user experience and analyze platform performance. Below are the types of cookies we use:

• Essential Cookies: Required for the platform to function properly — including keeping your login session active and saving basic preferences. This type of cookie cannot be disabled, as the platform will not function without it.
• Analytics Cookies: Helps us understand how members use the platform — which pages are visited most, how long sessions last, and where traffic comes from. This data is processed in aggregate and anonymized form.
• Functional Cookies: Store your preferences such as language, display settings, and favorite game selections so you don't need to reconfigure them each time you access the platform.
• Security Cookies: Used to detect suspicious activity, prevent fraud, and protect the integrity of your account and gaming sessions.

You can manage cookie settings through your browser settings. Please note that disabling essential cookies may significantly affect platform functionality.

Rk789 retains members' personal data for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable laws and regulations.

• Active Account Data: Retained for as long as the account remains active and for a reasonable period after account closure to settle pending transactions and fulfill regulatory obligations.
• Financial Transaction Data: Retained for a minimum of 5 years after a transaction occurs, in accordance with applicable international anti-money laundering and tax requirements.
• Communication & Support Data: Retained for 2 years from the last interaction for service improvement and potential dispute resolution purposes.
• Technical & Log Data: Retained for 12 months for security and technical troubleshooting purposes.

Once the retention period expires and there is no legal obligation requiring further storage, data will be securely deleted using irreversible deletion procedures.

As an rk789 member, you hold a number of rights regarding your personal data. We are committed to facilitating the exercise of these rights in a simple and efficient manner:

The rk789 platform strictly intended for individuals aged 18 and above only. We do not intentionally collect, process, or store personal data from anyone under the age of 18.

If we become aware that personal data from a person under 18 years of age has been collected — whether through age falsification or any other means — we will immediately take steps to delete that data and close the relevant account in accordance with applicable procedures.

In operating the platform globally, your personal data may be processed on servers located in various countries. rk789 ensures that all international data transfers are carried out with adequate safeguards in accordance with applicable international standards.

All data processing locations we use have been evaluated to ensure they offer a level of data protection equivalent to or greater than what is required. Legally binding data processing agreements are in place for all cross-border data transfers.

Rk789 may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or how the platform operates. Any material changes will be communicated to members via:

• Notifications prominently displayed on the platform when you next log in
• Email to the address registered on your account, at least 7 calendar days before the changes take effect
• Updates to the "Last updated" date at the top of this page

Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

For any questions, requests, or concerns relating to this Privacy Policy or how we manage your personal data, you can contact us via:

Our privacy team is committed to responding to every request within 30 calendar days of receipt. For requests requiring identity verification prior to processing, the response time may be slightly longer.